What is SSO/SAML authentication in Workload?
Workload supports enterprise SSO/SAML authentication with Azure AD, Google Workspace, and Okta. This provides centralized access management, enhanced security through MFA support, simplified user provisioning, and compliance with enterprise security policies. Configuration is done per organization and typically takes 15-30 minutes.
Enterprise SSO/SAML Authentication
Centralize access management with Azure AD, Google Workspace, or Okta. Enhanced security, simplified user management, and enterprise compliance.
Why choose SSO/SAML?
Enhanced Security
Centralized authentication with MFA support through your existing identity provider
Simplified Management
Automatic user provisioning and deprovisioning, centralized access control
Enterprise Compliance
Meet security policies and audit requirements with centralized authentication
Better User Experience
Users log in with familiar corporate credentials, no separate passwords
Supported Identity Providers
Integrate with your existing enterprise identity infrastructure
Azure AD
Microsoft Azure Active Directory integration with SAML 2.0
Google Workspace
Google Workspace SSO with SAML authentication
Okta
Okta identity provider with SAML 2.0 support
SSO vs Regular Authentication
Frequently Asked Questions
What is SSO/SAML authentication in Workload?
Workload's SSO/SAML authentication allows IT Directors to configure enterprise single sign-on (SSO) using SAML 2.0 protocol with their existing identity providers. The system supports Azure AD, Google Workspace, and Okta, enabling users to log in to Workload using their corporate credentials without separate passwords. This provides centralized access management, enhanced security through multi-factor authentication (MFA) support, simplified user provisioning and deprovisioning, and compliance with enterprise security policies. SSO/SAML configuration is done per organization, allowing each organization to use their preferred identity provider. The system automatically handles user authentication, role mapping, and session management, ensuring seamless integration with existing enterprise identity infrastructure.
Which identity providers are supported?
Workload supports three major enterprise identity providers: Microsoft Azure AD (Active Directory), Google Workspace (formerly G Suite), and Okta. Each provider is configured per organization, allowing you to use your existing corporate identity infrastructure. The configuration process is straightforward and includes metadata exchange, certificate management, and attribute mapping. Once configured, users can authenticate using their corporate credentials, and Workload automatically maps user attributes to roles and permissions within the platform.
How does SSO improve security?
SSO/SAML authentication significantly improves security by centralizing authentication through your existing enterprise identity provider, which typically includes multi-factor authentication (MFA) support, eliminating the need for separate passwords that can be weak or reused, providing centralized access control where IT can manage user access from one place, enabling automatic user deprovisioning when employees leave, and ensuring compliance with enterprise security policies and audit requirements. When users authenticate through SSO, they benefit from your organization's existing security infrastructure, including MFA, password policies, and access controls. This reduces the risk of credential theft, password reuse, and unauthorized access. Additionally, SSO provides better audit trails and compliance reporting, as all authentication events are logged through your identity provider.
Can I use SSO alongside regular authentication?
Yes, Workload supports both SSO/SAML authentication and regular email/password authentication. Organizations can choose to use SSO exclusively, allow both methods, or use regular authentication as a fallback. This flexibility is important for organizations that are transitioning to SSO or have users who may not have SSO access. When SSO is configured, it becomes the primary authentication method, but regular authentication remains available as a backup option. This ensures that users can always access Workload, even if there are temporary issues with the identity provider.
How do I configure SSO for my organization?
Configuring SSO for your organization in Workload is a straightforward process that typically takes 15-30 minutes. First, you need to access the SSO settings in your organization's dashboard (available for Business and Enterprise plans). Then, you'll need to obtain the SAML metadata from your identity provider (Azure AD, Google Workspace, or Okta) and provide it to Workload. Workload will generate its own SAML metadata that you'll need to configure in your identity provider. Once both sides are configured, you can test the SSO connection and enable it for your organization. The system includes step-by-step guides for each identity provider, making the configuration process simple even for non-technical users. Workload's support team is also available to assist with SSO configuration if needed.
What are the benefits of SSO for IT Directors?
SSO/SAML authentication provides significant benefits for IT Directors: enhanced security through centralized authentication and MFA support, simplified user management with automatic provisioning and deprovisioning, improved compliance with enterprise security policies and audit requirements, reduced IT support burden as users don't need to remember separate passwords, better user experience as employees use their familiar corporate credentials, and centralized access control that makes it easier to manage permissions across the organization. These benefits are particularly valuable for large organizations or organizations with strict security requirements. SSO also helps IT Directors demonstrate compliance with security standards and regulations, which is often required for enterprise contracts and partnerships.
Ready to secure your IT infrastructure?
Configure SSO/SAML authentication for your organization in 15-30 minutes